- Cloud Storage Companies
- Carbonite Review
Carbonite Review
Company Overview
Backup Features
Web/Mobile/Remote Access
Sharing
Security
Summary:
Carbonite is one of the most well known and advertised online backup service available. With online backup being the only service they offer, they have put great effort in making their service simple to use with unlimited space for home computer users and businesses.
Once a computer is securely backed up to Carbonite, files can be securely accessed from any computer with online access and from any smart phone with Carbonite's free mobile app. File restoration and recovery is simple with Carbonite's automated Restore Manager.
Carbonite Plans and Pricing:
- Home and Home Office Plans
- Home: $59/yr for 1 computer, Windows and Mac, unlimited backup
- HomePlus: $99/yr for 1 computer, Windows only, unlimited backup with external hard drive backup
- HomePremier: $149/yr for 1 computer, Windows only, unlimited backup with courier recovery service
- Small Business Plans
- Business: $229/yr includes 250GB backup storage space
- BusinessPremier: $599/yr includes 500GB bakcup storage space with Microsoft Windows servers support
- 50GB and 100 GB add on storage packs can be purchased for $46/yr to $89/yr
Company Profile:
Cartonite's corporate headquarters is located in Boston, MA and was founded by David Friend and Jeff Flowers. Both had personal experience with family members loosing important computer data which is why they launched Carbonite in 2005. Their goal was to provide a simple backup service that was also affordable.
Having earned several awards over the years, Carbonite has over 200 employees and has backed up nearly 200 billion files and recovered over 7 billion files. Carbonite operates 2 data centers in Boston and Somerville, MA and a customer support center in Lewiston, ME.
Editor review
Pros and Cons
More Expensive plans will ship you your data
Not all plans work with Macs
User reviews
Try a different vendor. Stay away.
Pros and Cons
Mac client crashes continuously.
Very Slow.
Horrible customer support.
Slow, as in 2 months to back up 100GB.
Really, horribly, uselessly slow.
Pros and Cons
Pros and Cons
Pros and Cons
Disk Image from local USB drive takes more than 8 hours.
Phase I restore took 7+ days.
Phase II restore took another 4 days.
As near as I can tell, I only needed about 750 files from the online server that were newer than the files on the mirror image.
Carbonite seems to have processed the whole online data base and build some sort of structure on my hard drive in phase I.
Carbone then spent the next 4 days actually restoring those 750 into my local directory where they belong.
Tech support (level I and level II) were polite but essentially useless.
Their time estimates were off by a factor of 10.
I cannot imagine anyone continuing to use this company once they experience a restore event!