Carbonite Review

 
8.2
 
3.9 (10)
0

User reviews

1 reviews with 9-10 stars
10 reviews
9-10 stars
 
10%
7-9 stars
 
0%
5-7 stars
 
30%
3-5 stars
 
10%
1-3 stars
 
50%
Overall rating
 
3.9
Ease of Use
 
3.7(10)
Features
 
2.7(10)
Space / Price
 
5.3(10)
Customer Support
 
3.0(10)
Security
 
4.6(10)
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Ratings
Ease of Use
How easy was the software to configure and run your first backup?
Features
How many helpful tools are available?
Space / Price
How much space do you get for your money?
Customer Support
How helpful and accessible is customer support?
Security
How secure do you feel your data is?
Overview
Pros and Cons
Comments
1 results - showing 1 - 1
Ordering
Amazing Customer Support
Overall rating
 
9.4
Ease of Use
 
8.5
Features
 
8.5
Space / Price
 
10.0
Customer Support
 
10.0
Security
 
10.0
I had a problem with my computer and it was not talking to Carbonite so I called the tech support and James not only fixed the issue remotely he also went through my system to help get rid of an annoying pop up that I could not get rid of. He also sat on the phone with me while I hooked up a new external hard drive and set up the mirror image so that I would have no issues if something happened to my computer. He also double checked all my videos to make sure they were being saved correctly. This phone call alone and how incredibly nice James was has made me a Carbonite customer for life!
S
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