IDriveSync Review

 
8.6
 
7.6 (3)
0
IDrive Sync

Company Overview

Lowest Price
$4.95/Month
Storage Space
150GB
Free Trial
No
Free Plan
10GB
Single Computer Plans
Yes
Multi Computer Plans
Yes
Business Plans
No
Year Established
1995

Supported Operating Systems

Windows
Yes
Mac OSX
Yes
Linux
No
Windows Server
No
iPhone / iPad
Yes
Android
Yes
Windows Mobile
No
Blackberry
No

Backup Features

Max File Size
Unlimited
Scheduler
No
Versioning / Snapshot
Yes
Browse Online Files
Yes
Incremental Backup
Yes
Bandwidth Throttle
No
Idle Backup
Yes
Resumes After Interruption
Yes
Email/Online Ticket Support
Yes
Phone Support
Yes
Live Chat
Yes
Knowledgebase
No
FAQs
Yes
Tutorials
No
Video Tutorials
No

Web/Mobile/Remote Access

Web Access
Yes
Mobile Phone Access
Yes
FTP Access
No
Can Set Permissions
Yes

File Restore Options

Backup Software Restore
Yes
Web Interface Restore
Yes
Zip File Restore
No
FTP File Restore
No
Physical Media Restore
No

Security

SSL Secure Transfer
Yes
Data Encryption
Yes
Geo-Redundant Storage
Yes
User Generated Encryption Key
Yes

Summary

IDriveSync is a file syncing service offered by Pro Softnet. IDriveSync comes with a sync folder for your computer and syncs with all of your devices. It works with Windows, Mac, iPhone, iPad, and Android.

IDriveSync's web interface makes it easy to upload files like photos and videos and share them with friends. You can connect using Facebook or Emails to send and manage shared files. With over 15 years of experience in online backup, Pro Softnet made IDriveSync work very well.

IDriveSync Plans and Pricing

  • Free - 5GB's Storage
  • IDriveSync Pro - $4.95/Month for 150GB's ($49.50/Year)

Features: Unlimited device and file retention with version history. Visual file sharing using drag-and-drop tools. Create groups to share with using Facebook and Email contacts. Use across platforms with Mac, Windows and Android support. Expertly secure and encrypted servers. File version history.

Company Profile

Pro Softnet Corp. was founded in 1995 by current President and CEO Raghu Kulkarni. Located in Calabasas, CA, iBackup has been used by several Fortune 100 companies and have over 800,000 subscribers. They have won multiple awards including 'Favorite Backup Service' by PC World Magazine. Their vision is "...to provide the world's best Online Backup, Storage, Sync and Remote Access service for consumers and small businesses".

Editor review

1 review
Great syncing & sharing utility
(Updated: June 26, 2012)
Overall rating
 
8.6
Ease of Use
 
9.0
Features
 
9.0
Space / Price
 
8.0
Customer Support
 
9.0
Security
 
8.0
Installation

It's really easy to get started with IDriveSync. The website is very simple. Once signed up, you can download the software. Either use the 5GB free plan or buy more space. We found installation to be very easy. Once it is done installing it is ready to use.

Syncing

Like any sync folder utility (ZipCloud, Dropbox, etc…) IDriveSync installs an 'IDriveSync Folder' on to your computer. Once Installation is complete, drag files and copy them in to the folder to automatically have them synced through the cloud

One aspect of sync folders, in general, that we do not like is that you can't add files from other folders without making a duplicate on your computer. This ends up making a copy of all files you want backed up. Companies like SugarSync and ZipCloud allow you to select and manage any file on your hard drive to be synced without creating a duplicate on your computer.

Restoring files

Any file that is deleted from the sync folder are moved into the "Trash" for 30 days before they are completely deleted. We deleted several files to see if they would remain on the website, we found them in the trash and clicked, "Put Back". This restores the deleted items to the place where they were last.

Sharing

Sharing is excellent. You can share folders with friends or give out public URLs for people to see a file. IDriveSync integrated Facebook and email so that it is easy to share files and folders with contacts. You can even form groups of people to share select files and folders with. We thought this was a great way to simplify the sharing aspect of syncing.

Mobile apps

They have a great app that is easy to use with the iPhone. It is quick and responsive. It allows you to see all of the files on your IDrive account. You can also upload photos from your library or take photos directly through the app.

Conclusion

IDriveSync is a great syncing utility. It gets all of the files you want synced to all the devices you attach to the account. It's great for sharing because of it's easy to use contacts feature. We think they have done a pretty good job making a cloud syncing product. Though we would like it if we could backup files that are not in the sync folder.

Pros and Cons

Pros
Lightweight, clean design
Easy to use
Syncs files automatically
Versatile web interface with good sharing utility
Cons
Doesn't back up files outside of the Sync Folder
SJ
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User reviews

3 reviews
Overall rating
 
7.6
Ease of Use
 
6.0(3)
Features
 
9.0(3)
Space / Price
 
9.0(3)
Customer Support
 
6.0(3)
Security
 
8.0(3)
Ratings
Ease of Use
How easy was the software to configure and run your first backup?
Features
How many helpful tools are available?
Space / Price
How much space do you get for your money?
Customer Support
How helpful and accessible is customer support?
Security
How secure do you feel your data is?
Overview
Pros and Cons
Comments
Excellent!
Overall rating
 
8.4
Ease of Use
 
8.0
Features
 
9.0
Space / Price
 
9.0
Customer Support
 
7.0
Security
 
9.0
I used to have SugarSync and it also worked great, but it gives half as much free space as IDriveSync. With referrals I used to have 10GB on SugarSync, now I have 20GB on IDriveSync.

I use it on my PC (Win 7) for documents and photos and Android phone for photos, which get uploaded immediately when I connect to Wi-Fi.

Pros and Cons

Pros
- free user gets 10GB (review is outdated)
- works flawlessly on PC and Android
- with a few clicks you get additional 2GB
- with referrals you can get up to 20GB additional space
- you get 1GB referral bonus immediately
- easy and quick file restoring (other services can be very frustrating about that)
- paid plans are very cheap
- possibility of additional encryption with which the data can be accessed only by its owner
Cons
- nothing major
SP
Report this review Was this review helpful? 0 0
very good
Overall rating
 
9.4
Ease of Use
 
9.0
Features
 
10.0
Space / Price
 
10.0
Customer Support
 
9.0
Security
 
9.0
good overall experience.

Pros and Cons

Pros
very good
Cons
Nothing major...
M
Report this review Was this review helpful? 1 0
IDrive - good features and price. But for me - unusable
Overall rating
 
5.0
Ease of Use
 
1.0
Features
 
8.0
Space / Price
 
8.0
Customer Support
 
2.0
Security
 
6.0
I tried hard to work with IDrive support to get the product working, but ultimately the product has some real problems and the support model is terrible. Until IDrive address these points I advise against using this service.

Pros and Cons

Pros
Good features - especially ability to backup network devices (NAS)
Good price for generous storage
Cons
Would be constantly asking permission to make changes to the computer - made it almost unusable.
Support model - drove me mad. All by IM, not response to emails and you can't update support tickets.
Got confused about IP address changes and would then refuse to do backups.
Can't change config whilst backup is running.
JT
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