SpiderOak Review

 
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Company Overview

Lowest Price
$10.00/month
Storage Space
100GB
Free Trial
No
Free Plan
2GB
Single Computer Plans
Yes
Multi Computer Plans
Yes
Business Plans
Yes
Plans Offered
Year Established
2007

Supported Operating Systems

Windows
Yes
Mac OSX
Yes
Linux
Yes
Windows Server
No
iPhone / iPad
Yes
Android
Yes

Backup Features

Max File Size
Unlimited
Scheduler
Yes
Versioning / Snapshot
Yes
Browse Online Files
Yes
Incremental Backup
Yes
Bandwidth Throttle
Yes
Idle Backup
Yes
Resumes After Interruption
No
Email/Online Ticket Support
Yes
Phone Support
No
Live Chat
No
Blog
Yes
Knowledgebase
Yes
FAQs
Yes
Tutorials
Yes
Video Tutorials
Yes

Web/Mobile/Remote Access

Web Access
Yes
Mobile Phone Access
Yes
FTP Access
No
Can Set Permissions
No

File Restore Options

Backup Software Restore
Yes
Web Interface Restore
No
Zip File Restore
No
FTP File Restore
No
Physical Media Restore
No

Security

SSL Secure Transfer
Yes
Data Encryption
Yes
Geo-Redundant Storage
No
User Generated Encryption Key
No

Summary:

SpiderOak is a cloud backup company that specializes in managing your data for backing up to the cloud. What makes SpiderOak unique is that it works across a wide range of platforms.

Plans & Pricing:

  • Free Plan - 2GB's
  • Plus Account - $10/month per 100GB increments or $100/Year per 100GB increments

Technical Features:

Anytime backup, Secure storage, Multiple platform use (Mac, Windows, Linux), Reliable support, Unlimited computers.

Company Profile:

SpiderOak is located in Northbrook, IL and was founded in 2007 by Ethan Oberman. It is a privately held company and employs people from all over the world.

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User reviews

2 reviews
Overall rating
 
9.7
Ease of Use
 
9.5(2)
Features
 
10.0(2)
Space / Price
 
9.5(2)
Customer Support
 
9.8(2)
Security
 
9.8(2)
Ratings
Ease of Use
How easy was the software to configure and run your first backup?
Features
How many helpful tools are available?
Space / Price
How much space do you get for your money?
Customer Support
How helpful and accessible is customer support?
Security
How secure do you feel your data is?
Overview
Pros and Cons
Comments
Great Plan and features
Overall rating
 
9.8
Ease of Use
 
10.0
Features
 
10.0
Space / Price
 
10.0
Customer Support
 
9.5
Security
 
9.5
I have tried many different backup companies. Spideroak was the best one. Easy to use, great security and had all the features you need.
G
Report this review Was this review helpful? 0 0
Good and secure
Overall rating
 
9.6
Ease of Use
 
9.0
Features
 
10.0
Space / Price
 
9.0
Customer Support
 
10.0
Security
 
10.0
I went through about 20-30 different backup/sync solutions to find the ultimate secure set-it-and-forget solution... Only thing which fit the bill is SpiderOak as it's the only secure service where everything also works!

Pros and Cons

Pros
Extremely secure due to zero knowledge approach
Quite fast upload/download speeds compared to competition
Nice features including sync, share and backup (obviously)
Did I mention I like the security of the service!
Multi device and multi computer!
Cons
Once the program deleted all of my data from one of my computers due to screw up in sync. However customer service was extremely fast to reply. After the initial problem sync has worked flawlessy though.

The price is a bit higher than competition but I'm happy to pay for the added security + features.

NJ
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