I have been very happy with my ZipCloud decision. I have lots of photographs and needed about 120GB of space.
It took a few days or so to back all of the data up, to be fair I have a lot of data and it just takes time to copy. In case you do not know ZipCloud uses Amazon Cloud Storage for their system. So you know the servers are fast and reliable. After some research most of the world uses Amazon Cloud services, Dropbox, instagram and thousands of others.
Anyway the service has been great. I have not needed customer support so I can not provide any real insight there but I know they are their to help so I gave them a 8 in good faith. Should I have a problem I will update the review.
Final word is I am glad I went with ZipCloud, I have been happy and more importantly I was glad to have my backup search over.
Hope this helps!
Pros and Cons
Very Easy to set up
Easy to use
Many upgrade options, not sure if I need them all, I stuck with the basic account
I Think ZipCloud is great because right after install it started backing up right away. The main reason i wanted to get online backup was in order to get my kids pictures backed up. I did it in just a few hours. ZipCloud made me feel like a pro. I looked into some of the scheduling options and realized it costs more to do hourly backups, so i decided not to get them.
I recommend them to all my friends. I feel like all my pictures are safe and i have been able to download them and share them easily.
Pros and Cons
Worked right away
looks nice, easy to use
backup was easy